Important Downloads
Welcome to our resources center! Here you can easily access and download our service charters, policies, and other important institutional documents.
Document Files
Service Delivery Charter
Read our official service delivery charter, amended for the latest year.
Fees Structure 2026 – 2027
Download the official Fees Structure for the 2026-2027 Financial Year.
Fees Structure 2025 – 2026
Download the official Fees Structure for the 2025-2026 Financial Year.
Performance Contract 2025
Download the official Performance Contract for Shamberere National Polytechnic for the year 2025.
Audio Service Charters
Service Charter (English Audio)
Listen to our service delivery charter in English.
Service Charter (Swahili Audio)
Sikiliza mkataba wetu wa utoaji huduma kwa Kiswahili.
Sign Language Interpretation
SERVICE DELIVERY CHARTER — Commitment to Transparency, Excellence & Inclusivity
At The Shamberere National Polytechnic, we believe every student, parent, stakeholder and community member deserves clear, efficient and accessible service. Watch our official Service Delivery Charter with Sign Language Interpretation — outlining service standards, response timelines and commitments across all departments.
